You’re missing this key element in your experience journey

joe russo
5 min readOct 23, 2020

In dealing with system design, when working towards outcomes for the various users we’re trying to delight, we put together these elements;

User Persona

Details of each key user including the specific outcomes they would benefit from

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joe russo

Designer, developer, writer, soccer fan, traveler, lover of food and cooking, quantum computing geek.