How things get better…a flop can be a good thing.

I’ve been thinking about how we work, specifically how we improve things. We’re always tasked with making things better, improving our work, our processes, and of course our results.

And I think it comes down to two specific patterns. One way is that we take a way we do things or the outcome we generate and find ways to make it just a little bit better. We might only move things…